Acceptable Use Policy

1. Purpose

This Acceptable Use Policy sets the rules for using Mizani. It forms part of, and should be read together with, our Terms of Service. By using Mizani you agree to follow this policy. It applies to everyone who uses the service, including group members, treasurers and administrators in the United Kingdom, Uganda, Kenya, Rwanda and across the wider East Africa region.

2. You agree to

When you use Mizani, you agree to:

• use Mizani lawfully and honestly, and in line with these rules and the Terms;
• only add another person's information — including national ID details — where you are authorised by them or by your group to do so;
• keep your group's records truthful, accurate and up to date;
• keep your account secure — protect your sign-in details and do not share access with people who should not have it.

3. You must not

You must not use Mizani to:

• break the law or any financial-services regulation that applies to you or your group;
• take deposits from the public, or operate as an unlicensed bank, SACCO or financial institution;
• commit or facilitate fraud, money laundering or theft;
• impersonate another person or misrepresent your authority to act for a group or member;
• upload another person's personal or ID data without their authority or consent;
• send members messages they did not consent to, or misuse the WhatsApp or marketing opt-in;
• attempt to break, scrape, overload or gain unauthorised access to the service or its systems;
• upload malware or other harmful code;
• infringe anyone's intellectual property;
• harass, threaten or abuse other people.

4. Reporting abuse

If you believe someone is breaking this policy, or you see misuse of Mizani, please report it to us at privacy@mizaniapp.com. Tell us what happened and include any details that will help us investigate.

5. Enforcement

If an account breaks this policy, we may warn, suspend or terminate it, as set out in our Terms of Service. We may also remove content that breaks these rules. Serious breaches — including suspected fraud, money laundering or other crime — may be reported to the relevant authorities.

6. Changes

We may update this Acceptable Use Policy from time to time. When we make material changes, we will update the date shown above. Your continued use of Mizani after a change means you accept the updated policy.